Cancellation & No-Show Policy
We kindly ask for 48 hours notice to cancel or reschedule your appointment. If a cancellation is made within 48 hours of your scheduled appointment or you failed to show for your scheduled appointment time, a $100 non-refundable charge will be applied. A credit card is required to reschedule missed or cancelled appointments. Thank you for your understanding as we try to maintain our schedule and accommodate patients that need to be seen.
Late Policy
If a patient is more than 15 minutes late for an appointment, the appointment may need to be rescheduled. You may be given the option to wait for another appointment time on the same day if one is available. We try our best to accommodate everyone as much as possible.
Refunds and Product Returns
Please note that we have a no refund policy for all services, packages and purchases. This includes partially used packages. Sessions used as part of a package are redeemed at full cost of the service, not the package price. No refunds will be issued for retail products. We have a strict no refund policy and do not guarantee any results or satisfaction with any and all treatments.
Payments
All payments are due in full at the time of service. All package payments are due in full at the time of the first treatment session. We accept cash, Cash App, PayPal, as well as all major credit cards including Visa, Mastercard, Amex, and Discover. For your convenience, we offer financing options with Cherry and CareCredit. We do not offer internal financing options. Unfortunately, we cannot grant ANY exceptions to this policy.